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COVID-19 Patient Care

At Buffalo Medical Group, the safety of our patients & our staff is our highest priority, so we’ve expanded our virtual appointment options!

Due to the rapidly changing Coronavirus (COVID-19) situation, we are constantly looking for new ways to deliver the care our patients that need in a safe way. We will continuously be updating this page with new information, so check back periodically, or contact your Primary Care Physician with any questions.

Our Patient Care Process:

If you have an upcoming appointment scheduled, you will be contacted the day before your appointment to assess any possible symptoms, as well as other health conditions, risk factors or concerns to determine if coming into the office is a safe choice for you. If you are unable to come into the office for any reason, we will work with you to get you the care you need.

In order to ensure our patients are not going without care, we are also contacting every patient who has canceled an upcoming appointment to determine if alternative treatment methods are possible, or rescheduling appointments for future dates.

Ways to receive care – including new & expanded virtual options:

In-Office: If it is determined you can, or need to come into the office based on your appointment type and health needs, our offices are still open.

MyBMGChart E-Visit: If you are unable to come into our office for any reason, based on your appointment, you may be able to convert it to an E-Visit through MyBMGChart, our patient portal. Watch a tutorial video here to see how E-Visits work.

Video: If you are unable to come into our offices, based on your appointment type, you may be able to convert your appointment to a video visit. Call your provider’s office to determine if this would be an option for you. Read our Video Visit FAQs here.

What to do if you’re experiencing symptoms:

Symptoms for the Coronavirus (COVID-19) include fever, cough and shortness of breath. If you are experiencing these symptoms you should:

  1. Remain home
  2. Limit contact with family members
  3. Call your Primary Care Physician or conduct an e-visit through MyBMGChart