×

Please review: Erie County Commissioner COVID-19 Isolation Order

Expanded Virtual Care Options during COVID-19

By Buffalo Medical Group | March 24 2020 | BMG News & Updates

To provide our patients with new ways to receive care during the Coronavirus (COVID-19) crisis, Buffalo Medical Group has expanded its virtual care options. We have new conditions and treatments available through E-Visits in MyBMGChart, and are also offering video visits for select appointment types.

See the information below for details on new ways to receive care, while remaining safe through these stressful times.

If you have an upcoming appointment, we encourage you to call your physician to discuss these options if you do not feel comfortable coming into the office, if you are a high-risk patient, or if you are experiencing symptoms of COVID-19 (fever, cough and shortness of breath).

E-Visits through MyBMGChart:

BMG has offered E-Visits through MyBMGChart for a long time, but historically, this feature has only been available to Primary Care and OB/GYN patients. Due to the Coronavirus, we have worked to expand our E-Visit options to patients, to provide virtual care for our specialty patients in a safe way.

Our full list of conditions that can be addressed through an E-Visit include:

Primary Care:

  • Anxiety/Depression
  • Fever/Cough
  • Diarrhea
  • Sinus Symptoms
  • Rash
  • Urinary Tract Infection
  • Vaginal Discharge
  • Red Eye
  • Gout
  • Heartburn
  • Fatigue
  • Back Pain
  • Headache
  • Elevated Liver Enzymes
  • New Problem
  • Follow-Up

Allergy:

  • Asthma

Colon & Rectal:

  • Abdominal/Anorectal Complaint
  • Follow-Up Visit
  • Rectal Bleeding

Podiatry:

  • Foot Pain/Injury
  • Foot Wound
  • Ingrown Toenail
  • Skin Lesion

Dermatology:

  • Dermatologic Medication Follow-up
  • Skin Growth

Gastroenterology (GI)

  • Anemia or Iron Deficiency – GI Bleed Concern
  • Nausea & Vomiting (GI)
  • Jaundice (GI)

OB/GYN:

  • Urinary Tract Infection
  • Vaginal Discharge
  • New Problem

Oncology:

  • Breast Cancer Follow-Up
  • Colon Cancer Follow-Up
  • Myeloma/Lymphoma/Leukemia Follow-Up
  • Lung Cancer Follow-Up

Ophthalmology:

  • Floating Objects in Eye
  • Flashing Lights
  • Change or Loss of Vision
  • Growth or Sty

Orthopedic Surgery:

  • Surgery Follow-Up
  • New Problem/Concern
  • Established Visits
  • New Consults

Video Visits:

We are now providing patients with the option to complete a video visit, instead of coming into our offices. Please be aware that some restrictions may apply based on your appointment type or insurance. If you are interested in this option, call your physician to find out if this new virtual visit type will work for you and your care needs!

  • Annual Wellness Visits (AWVs)
  • Acute sick visits
  • General dermatology visits
  • Post-surgery follow-up
  • Routine follow-ups (primary care & specialty)
  • New patient consult
  • Hospital follow-up

Read our full Video Visit FAQs for more details!

We thank each and every one of our patients for working with us, and adapting to new ways to receive care that allow us all to stay safe during these complex times. We are continuously looking for new ways to meet your care needs, and will continue to update our patients as new opportunities are developed.